fd777 diode's Privacy Policy

1. Types of Information Collected

fd777 diode collects the following types of information as needed to register your account and provide services:

1.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Current address

1.2 Financial Information

• bKash, Nagad, or Rocket mobile wallet numbers (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and dates

Financial information is collected solely for the purpose of completing transactions. fd777 diode never asks for your mobile banking PIN or password.

1.3 Usage Information

• Game history and preferences on the platform
• Login times, session duration, and browsing activity
• Device type, operating system, and browser information
• IP address and general location data

3. Purpose of Using Information

fd777 diode uses your information only for specific and legitimate purposes. No information is used for unnecessary or unrelated activities.

• Account Management: Completing the registration process, verifying identity, and ensuring account security.
• Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, and Rocket.
• Service Improvement: Analyzing platform performance to improve the user experience.
• Support: Helping you resolve issues through 24/7 live chat and email.
• Security: Detecting and preventing fraud, unauthorized access, and other harmful activities.
• Responsible Gaming: Identifying patterns of excessive play and providing users with support information when needed.
• Communications: Sending important account-related notifications and updates.

Usage patterns are also monitored as part of compliance with our Responsible Gaming Policy, which plays an important role in protecting users.

5. Sharing Information with Third Parties

fd777 diode does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, and technical infrastructure management. These organisations receive only the information necessary to perform a specific service, and they are also required to follow the same standard of privacy policy.

5.2 Legal Obligations

Information may be disclosed to comply with applicable laws in Bangladesh, court orders, or valid requests from competent authorities. In such cases, only the information legally required is provided.

5.3 Organisational Changes

In the event of a business merger or acquisition, your information may be transferred to the new organisation. In that case, users will be informed in advance and the terms of this privacy policy will continue to apply.

Outside the circumstances described above, your information is not shared anywhere without your consent. fd777 diode does not transfer any personal information to third-party advertising organisations.

7. User Rights

As a user of fd777 diode, you have several rights regarding your personal information. We fully respect these rights.

• Right to Access: You may request to know what information we hold about you. Your request will be responded to within a set timeframe following verification.
• Right to Correction: If any information in your profile is incorrect or incomplete, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for a set period due to legal obligations.
• Right to Object: You may object to optional processing such as marketing communications.
• Data Portability: You may request a copy of your information in a machine-readable format.

To exercise these rights, please contact our support team. Your request will be responded to within a reasonable time after identity verification. Our FAQ page may also be helpful for general questions.

9. Policy Changes

fd777 diode may update this privacy policy from time to time. The policy may be revised if the scope of services expands, if there are technical changes, or if applicable regulations change.

For significant changes, users will be notified in advance via their registered email or through a platform notification. Continued use of the platform after changes are made will be considered as your consent to the updated policy.

The date of each update will be noted in the "Last Updated" section at the top of the policy. Copies of previous versions can be provided by the support team upon request.